Reference

What You Agree To When You Play on brothrow

Using brothrow — whether you're logging in via PayPal, funding a wallet with Venmo, or loading up the lobby on your phone at the tailgate — means you've accepted the terms on this page.

State-eligible access onlyPayPal, Venmo, Play+ governed by these termsAccount rules apply on all devicesPolicy updates posted here first

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HOW WE HANDLE IT

Data, Cookies, Security and Account Records

We encrypt account data in transit and at rest. Cookies on brothrow are used for session continuity — so when you close the app mid-parlay and reopen it on your phone, you're still in. We do not use cookies to build advertising profiles or share browsing behavior with ad networks. Data retention follows applicable state and federal recordkeeping rules; we don't hold onto your information beyond what those rules require.

Data Handling Account and payment data — including records of PayPal and Venmo transactions — is stored on encrypted servers and accessed only for account management or legal compliance purposes.

Cookie Use Session cookies keep your account active across devices. You can clear them at any time through your browser or phone settings without losing your account or wallet balance.

Account Security Login is protected by multi-factor verification. If we detect a new device or location, we'll prompt you to confirm via your registered contact before access is granted.

Requesting Changes To update, export or delete personal data tied to your account, submit a request through the in-app form. We'll respond within the timeframe required by applicable state privacy law.

LEGAL CONTACT PATHS

How to Reach Us About Policy Questions

Got a question about how your data is stored, want to request an account record, or need to dispute a charge tied to a PayPal or Venmo transaction? These are the three ways to get a real response from our team. We handle legal and account inquiries separately from general help tickets so they reach the right person faster.

Live Chat Open chat from any page inside your account. Legal and data requests get flagged and routed to our policy team, not the general queue.

Email Support Send account and policy questions to our support address found in your account settings. Include your account ID and the specific policy section you're asking about.

In-App Request Form Formal data access or deletion requests go through the in-app form under Account Settings. That's the fastest tracked path for privacy-related asks.

How Our Legal Terms Actually Work

brothrow Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

brothrow operates under a jurisdiction-dependent model — that means availability and enforcement of these terms vary based on where you are and what your state permits. If you're in New York and you open an account, the terms of that account are governed by applicable state

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law, and nothing in this document overrides that. Your use of PayPal, Venmo, or Play+ to fund your account wallet is also subject to each provider's own user agreement, and we don't control those terms. What we do control: how we store your account data, how
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we handle disputes raised through our support channel, and how account closures are processed. We don't sell your account information to third parties. Payment records tied to PayPal or Venmo transactions are retained as required by applicable financial recordkeeping rules, not longer. If you disagree with
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any part of these terms, the right move is to close your account before placing activity — not after. Any continued use of the platform after a posted policy update counts as acceptance of the revised terms. We'll always post changes here before they take effect.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Legal Questions We Actually Get Asked

These are the questions that come up most often around account rights, data, and what these terms cover. If yours isn't here, live chat is the fastest path to a real answer.

Yes. Access depends entirely on what your state permits. If online wagering is not authorized where you are, these terms do not extend access to you regardless of how you fund an account.

We retain the records required by applicable financial and legal rules, then delete the rest. You can request a copy of what we hold before closing via the in-app form under Account Settings.

We see only the transaction confirmation and amount — not your PayPal or Venmo account details or linked bank information. Each payment provider's own privacy policy governs what they hold.

Start with our live chat and include your transaction ID. If the dispute involves the Play+ prepaid card itself rather than our platform, you'll also need to contact Play+ support directly.

Terms get updated when we need to. We post changes here before they take effect. Continued use of your account after the effective date means you've accepted the updated version.

Use the in-app request form under Account Settings. That's the tracked path — it logs your request and triggers a response within the timeframe your state's privacy law requires.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy Infobrothrow Betting Glossary InfoFAQ

What You Agree To When You Play on brothrow

Data, Cookies, Security and Account Records

How to Reach Us About Policy Questions

Legal Questions We Actually Get Asked

01 Does state law affect whether I can use brothrow?

02 What happens to my data if I close my account?

03 Are my PayPal and Venmo transactions visible to brothrow?

04 Can I dispute a charge made through Play+?

05 Do these terms change, and how will I know?

06 Who do I contact to request a copy of my personal data?

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