Reference

The Rules That Run Your brothrow Account

These terms and conditions set out what you agree to when you open an account with us — what we owe you, what you owe us, and how we settle it when something goes sideways.

Account eligibility by statePayPal, Venmo & Play+ coveredDispute process spelled outUpdated terms notified in-app
brothrow The Rules That Run Your brothrow Account
HOW WE HANDLE IT

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We do not sell your information to third parties. If you want to request a copy of the data we hold, or ask us to delete your account, the process starts in your account settings under Data Requests — or you can submit the request in writing through our support email.

Account Security We use two-step verification on login and flag unusual access attempts automatically. You're responsible for keeping your login credentials private as outlined in Section 4 of these terms.
Data Retention We retain account records for the period required by applicable state regulations. After account closure, personal data is deleted or anonymized according to the schedule described in our privacy policy.
Cookies and Tracking Cookies are used to maintain your session across the mobile app and browser. You can manage cookie preferences in your device settings; disabling them may affect how your account functions.
Requesting Changes To correct account information, request data access, or flag a terms dispute, contact support via live chat or email. We aim to acknowledge requests within one business day.
TERMS QUESTIONS

Reach Us When the Fine Print Needs Clarifying

If something in these terms doesn't read the way you expected — a clause about account suspension, a question about how your PayPal withdrawal is processed under our rules, or anything about state eligibility — contact us directly. We don't hide behind an FAQ loop when the terms are the issue.

Live Chat Open the chat icon inside your account dashboard. Give us your account ID and the specific clause you're asking about and we'll respond without the runaround.
Email Support Email us at the address shown in your account settings for written questions about these terms, disputes, or account closure procedures. We reply in writing so you have a record.
In-App Help Inside the app, tap Help then Terms Query to flag a specific section. Your message is routed directly to the account team, not a general inbox.

What People Actually Ask About These Terms

Real questions about what you agreed to — answered straight, not with a wall of legal padding.

Access and specific rules depend on your state's laws. If your state isn't eligible, portions of the platform won't be available to you, and those restrictions are part of what these terms govern.

Any withdrawable balance in your account wallet is returned via the payment method you used to deposit, subject to completed identity verification. The process is outlined in the account closure section of these terms.

No. We push an in-app notification before any material change takes effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

Start with our live chat or email support and reference the specific clause. If we can't resolve it there, disputes proceed under the laws of your applicable state as described in the disputes section.

Go to account settings, select Data Requests, and submit your request there. Alternatively, email support with your account ID. We acknowledge requests within one business day and follow applicable state law timelines.

No. The same terms apply regardless of whether you fund your account via Play+, PayPal, or Venmo. Payment method choice doesn't alter eligibility rules, age requirements, or account conduct standards.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.